How it works

Answers for every role on HelperAdvisor

Whether you are a househelp building your profile, an agency owner managing talent, or an employer looking to hire, these FAQs explain how the platform works for you.

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For househelps For agency owners For employers

For househelps

Create a structured profile, build credibility with reviews, and get discovered by agencies and families.

For agency owners

For employers

Browse verified profiles, compare candidates, post jobs, and share feedback to help others hire confidently.

Create employer account

Still have questions?

Browse profiles today or get in touch — we are happy to help you get started.

Answers for every role on HelperAdvisor

For househelps

How do I join HelperAdvisor as a househelp?

What do I need to complete registration?

Will my profile appear in the public directory immediately?

Can I see reviews from employers and families?

How do I find job opportunities?

Can I update my profile after signing up?

For agency owners

How does agency registration work?

Which compliance documents are required?

When will my agency appear on the public directory?

How do I add and manage househelps?

How do reviews work for agency-listed househelps?

What happens if my application is not approved?

For employers

Do I need an account to browse househelps?

How do I find and compare candidates?

How do I contact a househelp or agency?

Can I post a job on HelperAdvisor?

How do reviews work?

What can I do from my employer dashboard?

Still have questions?